Asiakaspalvelua puhelimessa : puhelinneuvontaosaamisen kehittäminen speed dating -simulaatiolla

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Asiakaspalvelua puhelimessa : puhelinneuvontaosaamisen kehittäminen speed dating -simulaatiolla

Year of publication

2020

Authors

Paija, Tuuli; Ojala, Sanna

Organizations and authors

Publication type

Audience

Professional

Peer-reviewed

Non Peer-Reviewed

MINEDU's publication type classification code

D1 Article in a trade journal

Pages

24 - 27

​Publication forum

93396135

Other information

Fields of science

Nursing

Open access

Yes

Publication country

Finland

Language

Finnish

International co-publication

No

Co-publication with a company

No