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Boundary communication : how smartphone use after hours is associated with work-life conflict and organizational identification

Year of publication

2020

Authors

van Zoonen, Ward; Sivunen, Anu; Rice, Ronald E.

Abstract

This study investigates how boundary communication mediates the effects of smartphone use for work after hours on work-life conflict and organizational identification. It draws upon boundary theory, work-family border theory, and a structurational view of organizational identification. The research site was a large Scandinavian company operating in the telecommunications industry, with 367 employees responding to a survey at two time periods. In contrast to many studies, the use of information and communication technologies (here, smartphones) for after-hours work was not associated with work-life conflict, but was positively associated with organizational identification. However, communication about family demands with one’s supervisor mediated the relationship between smartphone use and work-life conflict, whereas communication about work demands with family did not. Similarly, the association between smartphone use and organizational identification was positively mediated by communication with one’s supervisor about family demands on work, but not through communication with family about work demands on family.
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Organizations and authors

University of Jyväskylä

Sivunen Anu Orcid -palvelun logo

van Zoonen Ward Orcid -palvelun logo

Publication type

Publication format

Article

Parent publication type

Journal

Article type

Original article

Audience

Scientific

Peer-reviewed

Peer-Reviewed

MINEDU's publication type classification code

A1 Journal article (refereed), original research

Publication channel information

Publisher

Routledge

Volume

48

Issue

3

Pages

372-392

​Publication forum

59583

​Publication forum level

1

Open access

Open access in the publisher’s service

Yes

Open access of publication channel

Partially open publication channel

Self-archived

Yes

Other information

Fields of science

Media and communications

Keywords

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Publication country

United States

Internationality of the publisher

International

Language

English

International co-publication

Yes

Co-publication with a company

No

DOI

10.1080/00909882.2020.1755050

The publication is included in the Ministry of Education and Culture’s Publication data collection

Yes