Boundary communication : how smartphone use after hours is associated with work-life conflict and organizational identification
Year of publication
2020
Authors
van Zoonen, Ward; Sivunen, Anu; Rice, Ronald E.
Abstract
This study investigates how boundary communication mediates the effects of smartphone use for work after hours on work-life conflict and organizational identification. It draws upon boundary theory, work-family border theory, and a structurational view of organizational identification. The research site was a large Scandinavian company operating in the telecommunications industry, with 367 employees responding to a survey at two time periods. In contrast to many studies, the use of information and communication technologies (here, smartphones) for after-hours work was not associated with work-life conflict, but was positively associated with organizational identification. However, communication about family demands with one’s supervisor mediated the relationship between smartphone use and work-life conflict, whereas communication about work demands with family did not. Similarly, the association between smartphone use and organizational identification was positively mediated by communication with one’s supervisor about family demands on work, but not through communication with family about work demands on family.
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Publication type
Publication format
Article
Parent publication type
Journal
Article type
Original article
Audience
ScientificPeer-reviewed
Peer-ReviewedMINEDU's publication type classification code
A1 Journal article (refereed), original researchPublication channel information
Publisher
Volume
48
Issue
3
Pages
372-392
ISSN
Publication forum
Publication forum level
1
Open access
Open access in the publisher’s service
Yes
Open access of publication channel
Partially open publication channel
Self-archived
Yes
Other information
Fields of science
Media and communications
Keywords
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Publication country
United States
Internationality of the publisher
International
Language
English
International co-publication
Yes
Co-publication with a company
No
DOI
10.1080/00909882.2020.1755050
The publication is included in the Ministry of Education and Culture’s Publication data collection
Yes