EuroHPC JU is deploying a European-wide High-performance Computing infrastructure, that range from small petascale, to large high-end pre-exascale and future exascale systems, topping the relevant global rankings. Part of the responsibilities of the Hosting Entities is the provision of support services to users that are selected by EuroHPC to access the systems. These services are currently limited primarily to Level 1 support which mostly entails a help desk support for day-by-day operational issues. This project aims at ameliorating this offering by establishing and operating a distributed but coordinated European-wide high-performance computing application support service, to encourage the best possible uptake of the systems by European scientists and researchers. Application Support Teams (ASTs) will provide their services aiming primarily at Level 2 and 3 application support in application porting, optimisation and execution of key applications to a selected number of projects.

2024

2027