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What do regular online grocery shoppers want from online grocers going forward? Suggestions for service quality improvements

Year of publication

2023

Authors

Eriksson, Niklas; Stenius, Minna

Organizations and authors

Arcada University of Applied Sciences

Eriksson Niklas Orcid -palvelun logo

Stenius Minna

Publication type

Publication format

Article

Parent publication type

Journal

Article type

Original article

Audience

Scientific

Peer-reviewed

Peer-Reviewed

MINEDU's publication type classification code

A1 Journal article (refereed), original research

Publication channel information

Publisher

Elsevier BV

Volume

219

Pages

201-210

​Publication forum

71301

​Publication forum level

1

Open access

Open access in the publisher’s service

Yes

Open access of publication channel

Fully open publication channel

Self-archived

Yes

Other information

Fields of science

Business and management

Keywords

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Internationality of the publisher

International

Language

English

International co-publication

No

Co-publication with a company

No

DOI

10.1016/j.procs.2023.01.282

The publication is included in the Ministry of Education and Culture’s Publication data collection

Yes