CareQuAI explores technological affordances, opportunities and social consequences of platform care through cross-national comparison, organisational case studies, stakeholder involvement and participation of care workers in development of equal and inclusive platform care. The research involves three European countries and universities: University of Sheffield (the UK), KTH Royal Institute of Technology (Sweden), and University of Eastern Finland (Finland). CareQuAI will address effects of AI-driven platform use on workforce shortages, job (and care) quality, and will produce solution-focused guidelines and recommendations responding to issues of equality and inclusion. It has three objectives: to analyse cross-national differences in how AI-driven platform care is provided in Europe; to produce guidelines on equal and inclusive AI-driven platform work in long-term-care services; to contribute to policy, practice and frameworks that support decent work via AI-driven care platforms.

2025

2028