Heinonen-Kemppi, Johanna
https://orcid.org/0000-0002-3338-4544 Keywords
communication, destination management, digitalisation, leadership, marketing, service, tourismAffiliations
LAB University of Applied Sciences
Source: ORCID
2021 -
University of Eastern Finland
Unit
Business School, Centre for Tourism Studies
Source: ORCID
Title
Teacher, RDI Specialist 2020 -
Publications (26)
The transformative potential of AI in the tourism industry
Gamification and Innovation Acceptance Among Finnish DMOs - Case King’s Road
Bhandari, Ujjwal; Heinonen, Johanna
LAB Focus
2024
Asiakaspalvelusta asiakkaasta välittämiseen
2023
Gamification and Innovation Acceptance Among Finnish DMOs - Case King’s Road
Ahlstén, Minna; Heinonen, Johanna; Murto, Maria
Springer proceedings in business and economics
2023