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Social media analytics empowering customer experience insight

Year of publication

2017

Authors

Jussila, Jari; Boedeker, Mika; Jalonen, Harri; Helander, Nina

Organizations and authors

Publication type

Publication format

Article

Parent publication type

Conference

Article type

Other article

Audience

Scientific

Peer-reviewed

Peer-Reviewed

MINEDU's publication type classification code

A4 Article in conference proceedings

Open access

Open access in the publisher’s service

No

Self-archived

No

Other information

Fields of science

Business and management

Internationality of the publisher

International

International co-publication

No

Co-publication with a company

No

DOI

10.1007/978-3-319-56288-9_4

The publication is included in the Ministry of Education and Culture’s Publication data collection

Yes