An Ecosystem for Customer Experience Management
Year of publication
2014
Authors
Cuadra-Sanchez, Antonio; Cutanda-Rodriguez, Mar; Aurelius, Andreas; Brunnström, Kjell; López de Vergara, Jorge E.; Varela, Martín; Laulajainen, Jukka Pekka; Morais, Anderson; Cavalli, Ana; Mellouk, Abdelhamid; Augustin, Brice; Perez-Mateos, Ismael
Organizations and authors
Publication type
Publication format
Article
Parent publication type
Compilation
Article type
Other article
Audience
ScientificPeer-reviewed
Peer-ReviewedMINEDU's publication type classification code
A3 Book section, Chapters in research booksPublication channel information
Parent publication name
Quality of Experience Engineering for Customer Added Value Services: From Evaluation to Monitoring
Parent publication editors
Mellouk, Abdelhamid; Cuadra-Sanchez, Antonio
Publisher
Pages
11-30
ISBN
Publication forum
Publication forum level
2
Open access
Open access in the publisher’s service
No
Self-archived
No
Other information
Fields of science
Business and management
Keywords
[object Object],[object Object],[object Object],[object Object]
Language
English
International co-publication
Yes
Co-publication with a company
Yes
DOI
10.1002/9781118984352.ch2
The publication is included in the Ministry of Education and Culture’s Publication data collection
Yes