Voice Symptoms of Call-centre Customer Service Advisors Experienced During a Work-day and Effects of a Short Vocal Training Course

Year of publication

2005

Authors

Lehto, Laura; Alku, Paavo; Bäckström, Tom; Vilkman, Erkki

Organizations and authors

Aalto University

Alku Paavo

Bäckström Tom

Publication type

Publication format

Article

Parent publication type

Journal

Article type

Original article

Audience

Scientific

Peer-reviewed

Peer-Reviewed

MINEDU's publication type classification code

A1 Journal article (refereed), original research

Publication channel information

Journal/Series

Logopedics Phoniatrics Vocology

Publisher

TAYLOR & FRANCIS

Volume

Issue

Pages

14-27

Open access

Open access in the publisher’s service

Self-archived

Other information

Fields of science

Electronic, automation and communications engineering, electronics

Keywords

[object Object],[object Object],[object Object],[object Object],[object Object]

Internationality of the publisher

International

Language

English

International co-publication

Co-publication with a company

The publication is included in the Ministry of Education and Culture’s Publication data collection

Yes