Making Sense of Robots: Consumer Discourse on Robots in Tourism and Hospitality Service Settings
Year of publication
2019
Authors
Gretzel, Ulrike; Murphy, Jamie
Organizations and authors
University of Eastern Finland
Murphy James
Publication type
Publication format
Article
Parent publication type
Compilation
Article type
Other article
Audience
ScientificPeer-reviewed
Peer-ReviewedMINEDU's publication type classification code
A3 Book section, Chapters in research booksPublication channel information
Parent publication name
Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality
Publisher
Pages
93-104
ISBN
Publication forum
Publication forum level
1
Open access
Open access in the publisher’s service
No
Self-archived
No
Other information
Fields of science
Business and management
Identified topic
[object Object]
Internationality of the publisher
International
Language
English
International co-publication
Yes
Co-publication with a company
Yes
DOI
10.1108/978-1-78756-687-320191005
The publication is included in the Ministry of Education and Culture’s Publication data collection
Yes