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Customer reactions to self-checkout discontinuance

Year of publication

2021

Authors

Rinta-Kahila, Tapani; Penttinen, Esko; Kumar, Ashish; Janakiraman, Ramkumar

Organizations and authors

Aalto University

Penttinen Esko Orcid -palvelun logo

Kumar Ashish

Rinta-Kahila Tapani

Publication type

Publication format

Article

Parent publication type

Journal

Article type

Original article

Audience

Scientific

Peer-reviewed

Peer-Reviewed

MINEDU's publication type classification code

A1 Journal article (refereed), original research

Publication channel information

Journal

Journal of Retailing and Consumer Services

Publisher

Elsevier Ltd

Volume

61

Article number

102498

ISSN

0969-6989

​Publication forum

61569

​Publication forum level

1

Open access

Open access in the publisher’s service

No

Self-archived

No

Other information

Fields of science

Business and management

Keywords

[object Object],[object Object],[object Object],[object Object],[object Object]

Internationality of the publisher

International

Language

English

International co-publication

Yes

Co-publication with a company

No

DOI

10.1016/j.jretconser.2021.102498

The publication is included in the Ministry of Education and Culture’s Publication data collection

Yes