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Should Behavioral Insights be taken into Account in Service Design?

Year of publication

2021

Authors

Hytönen, Kaisa; Tossavainen, Päivi

Organizations and authors

Laurea University of Applied Sciences

Hytönen Kaisa

Tossavainen Päivi

Publication type

Publication format

Article

Parent publication type

Conference

Article type

Other article

Audience

Scientific

Peer-reviewed

Non Peer-Reviewed

MINEDU's publication type classification code

B3 Article in conference proceedings (non-peer-reviewed)

Publication channel information

Journal/Series

INTED2021 Proceedings

Parent publication name

INTED2021 Proceedings

Conference

International Technology, Education and Development Conference

Publisher

International Academy of Technology, Education and Development

Pages

1164-1171

Open access

Open access in the publisher’s service

No

Self-archived

No

Other information

Fields of science

Business and management

Keywords

[object Object],[object Object],[object Object],[object Object],[object Object]

Publication country

Spain

Internationality of the publisher

International

Language

English

International co-publication

No

Co-publication with a company

No

DOI

10.21125/inted.2021.0279

The publication is included in the Ministry of Education and Culture’s Publication data collection

Yes