AI Enabled Airline Cabin Services : AI Augmented Services for Emotional Values. Service Design for High-Touch Solutions and Service Quality

Year of publication

2023

Authors

Vássil Rjsé; Titta Jylkäs; Satu Miettinen

Organizations and authors

University of Lapland

Miettinen Satu

Jylkäs Titta

Publication type

Publication format

Article

Parent publication type

Journal

Article type

Original article

Audience

Scientific

Peer-reviewed

Peer-Reviewed

MINEDU's publication type classification code

A1 Journal article (refereed), original research

Publication channel information

Journal/Series

Design Management Journal

Volume

Issue

Pages

100-115

ISSN

1948-7177

Publication forum

70310

Publication forum level

Open access

Open access in the publisher’s service

Yes

Open access of publication channel

Partially open publication channel

Self-archived

Yes

Other information

Fields of science

Visual arts and design

Internationality of the publisher

International

Language

English

International co-publication

Co-publication with a company

DOI

10.1111/dmj.12090

The publication is included in the Ministry of Education and Culture’s Publication data collection

Yes