STracker: A framework for identifying sentiment changes in customer feedbacks

Year of publication

2024

Authors

Puustinen, Petri; Stratigi, Maria; Stefanidis, Kostas

Organizations and authors

Tampere University

Stefanidis Kostas

Stratigi Maria

Puustinen Petri

Publication type

Publication format

Article

Parent publication type

Journal

Article type

Original article

Audience

Scientific

Peer-reviewed

Peer-Reviewed

MINEDU's publication type classification code

A1 Journal article (refereed), original research

Publication channel information

Journal/Series

Information Systems

Volume

128

Article number

102491

ISSN

0306-4379

Publication forum

57852

Publication forum level

Open access

Open access in the publisher’s service

Yes

Open access of publication channel

Partially open publication channel

License of the publisher’s version

CC BY

Self-archived

Yes

License of the self-archived publication

CC BY

Other information

Fields of science

Computer and information sciences

Internationality of the publisher

International

Language

English

International co-publication

Co-publication with a company

DOI

10.1016/j.is.2024.102491

The publication is included in the Ministry of Education and Culture’s Publication data collection

Yes