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Social Robots and Human Touch in Care : The Perceived Usefulness of Robot Assistance Among Healthcare Professionals

Year of publication

2019

Authors

Parviainen, Jaana; Turja, Tuuli; Van Aerschot, Lina

Abstract

Touching in care work is inevitable, particularly in cases where clients depend on nurses for many activities of daily living, such as bathing, dressing, lifting and assisting. When new technologies are involved in nurse–client relationships, the significance of human touch needs special attention. Stressing the importance of practitioners’ opinions on the usage of robots in care environments, we analyze care workers’ attitudes toward robot assistance in the care of older people and reflect on their ideas of the embodied relationship that caregivers and care receivers have with technology. To examine nurses’ attitudes toward care robots, we use survey data on professional care workers (n = 3800), including random samples of registered and practical nurses working primarily in elderly care. As the theoretical framework for analyzing the empirical data, we apply two different conceptual approaches regarding human touch: nursing ethics and the phenomenological theory of embodiment. The empirical results suggest that the care workers are significantly more approving of robot assistance for lifting heavy materials compared to the moving patients. Generally, the care workers have reservations about the idea of utilizing autonomous robots in tasks that typically involve human touch, such as assisting the elderly in the bathroom.
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Organizations and authors

Tampere University

Parviainen Jaana Orcid -palvelun logo

Turja Tuuli Orcid -palvelun logo

University of Jyväskylä

Van Aerschot Lina Orcid -palvelun logo

Publication type

Publication format

Article

Parent publication type

Compilation

Article type

Other article

Audience

Scientific

Peer-reviewed

Peer-Reviewed

MINEDU's publication type classification code

A3 Book section, Chapters in research books

Publication channel information

Publisher

Springer

Pages

187-204

​Publication forum

5952

​Publication forum level

2

Open access

Open access in the publisher’s service

No

Self-archived

Yes

Other information

Fields of science

Nursing; Psychology; Philosophy; Social policy

Identified topic

[object Object]

Internationality of the publisher

International

Language

English

International co-publication

No

Co-publication with a company

No

DOI

10.1007/978-3-030-17107-0_10

The publication is included in the Ministry of Education and Culture’s Publication data collection

Yes