2020

Ruohonen, Mikko; Mavengere, Nicholas; Najmul Islam, A. K.M.; Serenko, Alexander; Ahlfors, Ulla Riitta; Turan, Aykut Hamit

Information technology (IT) industry is essential in Finland because of its significant export contribution, extensive workforce, and research and innovation contributions. This chapter highlights key issues in this important industry. For instance, IT reliability and efficiency are the top issues necessary for the Finnish IT industry's competitiveness in a global context. Furthermore, business intelligence and analytics tools, techniques and skills are central to the Finnish IT industry. The industry has a very experienced workforce that is however aging and thus there is a need for training of young personnel to join the industry. Generally, the Finnish IT workers are satisfied with their jobs and exhibit low turnover intentions.